30-day return policy

Data Protection


The following data-protection information relates to data-processing by:

Responsible: ENTERLOG Trade GmbH, (hereafter Company), Von-Hünefeld-Str. 2, 50829 Köln, email: Tel.: 0221-5342-4012

The company data-protection officer can be reached at the above address “for the attention of Michael Heckmann”, or by email:

Collection and Storage of Personal Data, Purpose and Use

a) Visiting the Website

When visiting our website the browser installed on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log-file. The following information is captured without any action on your part:

IP-Address of the contacting computer, date and time of access, name and URL of requested file, website from where contact was made (referrer-URL), browser used and possibly the operating system of your computer as well as the name of your access-provider.

This information is utilized for the following purposes:

Ensuring a smooth connection to the website, ensuring a comfortable user-experience on our website, for system security and stability analysis, in addition for further administrative purposes.

The legal basis for data-processing is Article 6, Para 1 S. 1 lit. f DSGVO. Our legitimate interest arises from the above list of reasons for data-collection. In no case do we use the collected data to draw conclusions regarding you as an individual. In addition we use cookies when you visit our website. b) When using our contact form.

For queries of any kind we offer you the means to contact us by using the contact form provided on the website. For this you need to state a valid email address so that we know who has sent the request to enable us to answer the request. Further details can be provided voluntarily.

The data-processing relating to contacting us is done according to Article 6 Abs. 1 S. 1 lit. a DSGVO on the basis of your voluntary consent.

Any personal data collected through using the contact form is automatically deleted after the request has been completed.

c) For own Business Purposes / Orders in the Shop

We collect data to prepare an offer (initiating contract of sale) and also to finalize and execute contracts of sale and orders. This processing is based on Article 6 Abs. 1 b) DSGVO, as the processing of personal data is required for contract fulfillment. The collection of this data is required to identify you for the order process, for correspondence with you and for invoicing and despatch purposes.

Disclosure of Data

No disclosure of your personal data to third parties occurs except in the following cases:

You have given your express permission in accordance with Art. 6 Abs. 1 S. 1 lit. a DSGVO for this or the disclosure takes place in accordance with Art. 6 Abs. 1 S. 1 lit. f DSGVO on the basis of our legitimate interests, e.g. when using service companies, such as carriers, to process your order.


We use cookies on our website. These are small files which your browser automatically creates and stores on your device (laptop, tablet, smartphone etc.) when you visit our website. Cookies do not damage your device and do not contain viruses, trojans or any other type of malware.

Information is stored in a cookie which is related to the specific device used. This however does not mean that we have direct knowledge of your identity. On the one hand cookies are used to improve the experience of using our website –  to this end we use so-called session cookies in order to identify which pages of our website you have visited. These are automatically deleted once you leave our website. On the other hand we also use temporary cookies to enhance the user experience of our website, which are stored on your device for a specific period of time. The next time you visit our website to use our services it is automatically recognized that you have been on the website before and which settings and entries you used so as to avoid the need to re-enter them. We also use cookies to capture statistically the use of our website and to optimize our offering for you (see No. 5). These cookies enable us to identify that you have previously visited individual pages on the website before. These are automatically deleted after a certain time-period. The data processed by the cookies is necessary within our legitimate interests to run the website also for third parties in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your device or that a message appears when a new cookie is about to be stored. Completely deactivating cookies may mean you are not able to use all functionality of our website.

Analysis Tools

The tracking measures listed below and used by us, if activated, are carried out on the basis of your consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ( (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised user profiles are created and cookies (see Section 4) are used. The information generated by the cookie about your use of this website such as

• browser type/version,

• used operating system,

• Referrer URL (the previously visited page),

• Host name of the accessing computer (IP address),

• time of server request,

are transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP-masking).

You can prevent the installation of cookies by setting the browser software accordingly; we would like to point out to you however that in this case not all functions of this website can be used in full.

For more information about data protection in connection with Google Analytics, see the Google Analytics Help (

b) Google Adwords Conversion Tracking

We also use Google Conversion Tracking to statistically record the use of our website and to optimize our website. Google Adwords places a cookie on your computer if you have reached our website via a Google ad.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was forwarded to this page.

Each Adwords customer receives a different cookie. This means that cookies cannot be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers are informed of the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not want to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the "" domain are blocked. You can find Google's privacy policy on conversion tracking here (

c) Facebook Pixel

Our website uses Facebook pixels to measure conversions and the Conversions API for remarketing purposes in order to be able to re-contact the user within 180 days. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Consequently, users of our website can be shown interest-based advertisements when visiting the social network "Facebook" or other websites also using this process. We strive to show you advertising that is of interest to you in order to make our website or offers more appealing. In addition, we would like to use the Facebook pixel and the Conversions API in order to ensure our advertisements match the user´s interests and are not irritating. With the help of the Facebook pixel, we can gain insight into the effectiveness of the advertisements for statistical and market-research purposes by seeing whether users have been forwarded to our website (so-called "conversion").

The data collected is anonymous to us as the operator of this website -  we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages and outside of Facebook. As the site operator we have no influence over the use of the data.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here and also

Insofar as personal data is collected on our website and forwarded to Facebook using the tools described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Article 26 GDPR). Joint responsibility is limited to collecting the data and passing it on to Facebook. The processing by Facebook after the forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The wording of the agreement can be found at: According to this agreement we are responsible for issuing data protection information when using the Facebook tool and for implementing the tool on our website in a secure manner in accordance with data protection law. Facebook is responsible for the data security of Facebook products. You can assert your rights (e.g. requests for information) regarding the data processed on Facebook directly on Facebook. If you assert your rights regarding data subjects with us, we are obliged to forward them to Facebook.

You will find further information on protecting your privacy in Facebook's data protection information:

You can also disable the "Custom Audiences" remarketing feature in the Ads Settings section at To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can opt out of Facebook's usage-based advertising on the European Interactive Digital Advertising Alliance website:


Social Media Plug-ins

We do not use social media plug-ins on our website.

Payment Service Companies

Payment provider PayPal

On our website we offer, among other payment providers, payment using PayPal. Provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter “PayPal”). When paying with PayPal the payment details you enter are passed on to PayPal. The transfer of this data is effected on the basis of Art. 6 Para. 1 lit. a DSGVO und Art. 6 Para. 1 lit. b DSGVO.

Rights of Persons Affected

You have the right:

in accordance with Art. 15 DSGVO to demand information from us about your personal data processed by us. In particular you can demand the following information:

Processing purpose, category of personal data, categories of recipients to whom data has been or will be disclosed, planned length of storage time, existence of a right to correction, deletion, reduction of the processing or contradiction, the source of the data if not collected by us, and also the existence of automatic decision making including profiling and also meaningful information regarding their details;

in accordance with Art. 16 DSGVO the immediate correction of incorrect or completion of your personal data which we have stored.; in accordance with Art. 17 DSGVO you can demand the deletion of the personal data stored by us as long as the processing is not essential for exercising the right to freedom of speech and information, for carrying out a legal obligation, for reasons of public interest or to assert claims, exercising or defending legal entitlements; in accordance with Art. 18 DSGVO to demand the restriction of the processing of your personal data insofar as the accuracy of the data is disputed by you, the processing is unlawful, you however refuse to have the data deleted and we do not further require the data, you however require the data for asserting claims, executing or defending legal entitlements or you, in accordance with Art. 21 DSGVO, have filed an objection against the processing; in accordance with Art. 20 DSGVO; in accordance with Art. 20 DSGVO to receive your personal data which you have made available to us in a structured, common and machine-readable form or to demand transfer to another responsible person; in accordance with Article 7 Para. 3 DSGVO the revocation of your previously given consent to us at any time. Consequently in future we may not continue the data-processing which was based on this consent and in accordance with Article 77 DSGVO you may lodge a complaint with a supervisory authority. As a general rule you can refer this to the local supervisory authority of your place of residence or work or the supervisory authority of our company.

Right of Objection

When your personal data has been processed in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, you have the right in accordance with Art. 21 DSGVO to lodge an objection to the processing of your personal data, insofar as reasons exist for it, which arise from your particular circumstances or the objection refers to direct marketing. In the latter case you have a general right to object which must be implemented by us. Should you wish to make use of your right of revocation or right of objection an email to info[at] will suffice.

Data Security

We use as far as possible during your website visit the widely-used SSL-protocol (Secure Socket Layer) combined with the highest encryption level which is supported by your browser. As a rule it is 256 bit encryption. In the event of your browser not supporting 256 bit encryption we fall back on 128 bit v3 technology. Whether an individual page of our internet presence has been transferred encrypted can be seen by the lock or key symbol in the lower status band of your browser.

We utilize furthermore suitable technical or organisational security measures to protect your data from accidental or deliberate manipulation, partial or complete loss, destruction or from access by unauthorized third-parties. Our security measures undergo continual improvement in line with technical progress.

Status and Version of this Data-Protection Declaration

This Data-Protection Declaration is from November 2018.

As a result of developments to our website and product offerings or as a result of changes in legal or official regulations it may be necessary to adapt this data-protection declaration. The current data-protection declaration can be viewed on our website and printed out as a hard-copy.